07 set - Parma
Crosby's Reid Stores
As a Sales Associate, you’ll play a key role in delivering outstanding customer experience throughout your shift, as well as maintaining a clean, safe, and welcoming store environment while supporting sales and profitability goals.
We’re looking for associates who are friendly, reliable, and committed to exceeding customer expectations—every day, every time.
What You’ll Do
Customer Service & Sales
- Provide prompt, friendly, and courteous service to every customer
- Prepare fresh food and made-to-order items following company recipes and standards
- Promote My Crosby’s Rewards and assist customers with enrollment and offers
- Suggest additional items at checkout to enhance customer experience
- Communicate effectively with team members and leadership
- Demonstrate company values: Honesty, Trust, Customer Focus, Teamwork, and Accountability
Daily Operations
- Follow all company policies, procedures, and food safety standards
- Stay up to date on company operations and expectations
- Work scheduled shifts and follow dress code guidelines
- Report any issues related to sales,
pricing, or store operations
- Handle customer concerns professionally and escalate when needed
Cash Handling & Financial Responsibilities
- Accurately process transactions and refunds
- Balance and report register activity at the end of each shift
- Report any cash discrepancies over $5.00
- Follow proper cash handling and register procedures
Safety & Security
- Help monitor inventory and prevent loss
- Follow all cash control and store security procedures
- Notify management of deliveries and any suspicious activity
- Protect company assets at all times
Merchandising & Store Appearance
- Keep shelves, coolers, and displays fully stocked and organized
- Ensure all items are properly priced
- Prepare and maintain coffee, fountain drinks, and other high-demand items
Store Maintenance & Cleanliness
- Maintain a clean and safe store environment inside and out
- Clean floors, restrooms, food a
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