07 set - Parma
Battle Green
The Dispensary Agent is a key team member at our dispensary and is responsible for providing unique customer service experiences, educational consulting, and in some cases patient record management
The daily grind:
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Greet customers and patients with a smile and positive attitude.
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Assist customers and patients navigate through their cannabis education journey.
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Build lasting relationships with regular patients/customers to promote regular store visits.
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Partner with team members in a fast-paced, dynamic retail environment.
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Provide patients and customers alike with information on types, methods, and efficacy of various cannabis products (we do not provide medical advice).
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Continue on-going cannabis education and training.
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Provide support to managers and other Dispensary Agents as needed.
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Maintain a clean, organized, and sanitized workstation/store front.
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Review online orders to ensure accuracy before pick-up.
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Understand and apply detailed compliance regulations as required by local and state laws.
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Stock, merchandise,
and replenish displays of regulated and unregulated inventory.
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Process transactions at the POS and ensure the state monitored inventory system (METRC) accurately updates the amount of product available.
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Expected to be to work all scheduled workdays, during scheduled hours and report to work on time.
Qualifications
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High School Diploma or equivalent.
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1-2 years of retail or hospitality (customer-facing) experience.
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Must be 21 years of age and able to register as a cannabis agent with the state.
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Capable of lifting up to 30 pounds unassisted, stand and walk in excess of 5+ hours per day.
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Ability to squat, kneel, bend over, and reach with little or no assistance.
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Comfortable working in a demanding high-volume, fast-paced retail environment.
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Desire to learn about cannabinoids, terpenes, and product application/consumption methods.
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Ability to use office equipment (computers and printers) and their incl
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