07 set - Napoli
Naples
Responsive recruiter
Benefits:
- 401(k) matching
- Employee discounts
- Free uniforms
- Paid time off
- Training & development
- 401(k)
- Health insurance
Ready to make a difference and be an important part of our Spa Team?
We have an opportunity for a tempo parziale (20-25 hours) Concierge/Hospitality Professional to begin training and working with our team.
This is a part-time position during non-peak months (July-Oct), and can transition to 30-35 hours, if desired, during Season (Nov-May). Must be available to work Sunday's, and until 7pm during the week. Occasional coverage on Saturday's is required.
2+ years of experience in Hospitality/Concierge/Guest Services within a Spa, Resort or High-End Salon is required. Experience with MEEVO, Zenoti or similar spa/salon booking systems is a plus. A warm, hospitality-driven personality, strong upselling and retail sales skills, fluency in English and excellent communication skills is required.
Woodhouse Spa is the leader in affordable luxury in Naples.
A sunny/bright disposition and the willingness to serve our guests are at the core of our company’s mantra. If you are passionate about providing the best possible guest experience, have a strong, team-oriented work ethic, and enjoy creating a memorable experience for others, then we invite you to apply today
More specifically, our Spa Concierge Professional:
- Has a thorough understanding of our spa services which results in the ability to recommend and create the perfect experience for each guest
- Answers phones and professionally assists the guest in booking spa services to meet their needs
- Greets each guest with a warm welcome, a sincere smile, and provides personal attention from the time the guest walks through the door
- Provides spa tours and educates the guest on the “Woodhouse Experience” including our amenities, quiet rooms, group events and more
- Strives to enhance the guest experience and revenues by upselling enhancements and recommending retail
- Prof
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