07 set - Città Metropolitana di Firenze
Remote World
Who is Flock?:
Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation.
We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact.
With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you.
The Opportunity:
We’re looking for a Product Support Specialist to join our Customer Experience team.
In this hybrid support and sales enablement role, you’ll serve as an expert in Flock’s product offerings—both hardware and software—while acting as a critical bridge between prospective customers and our Sales team. You’ll answer the Inbound Sales line, engage with potential customers, generate and triage leads in Salesforce, and ensure every opportunity is followed up on by the right Account Executive (AE). You’ll also monitor support quality surveys, conduct proactive outreach to customers who report unresolved issues, and help define and improve processes that drive pipeline generation and customer satisfaction.
This role is ideal for someone who is passionate about public safety technology, has a knack for both technical and sales conversations, and thrives in a fast-paced, cross-functional environment. You’ll play a key role in ensuring that every potential customer receives a world-class
07 set - Prato
mYngle
07 set - Romano di Lombardia
Gi Group SpA Filiale di Vimercate
07 set - Cuneo
Alleanza Assicurazioni S. P. A.
07 set - Roma
Manpower