Training Coordinator

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Position:
Company description

Born/Co-founded in 2009, Maison Francis Kurkdjian is a luxury fragrance house that carries the name of one of the most celebrated perfumers of our time. Based in Paris, Maison Francis Kurkdjian is a Maison housed under the world’s largest luxury group. The Maison is known for its creativity, know-how, product quality, global upscale distribution, and customer experience. Designed out of the tradition of a luxury perfumery, the fragrance nevertheless advocates a contemporary vision of the art of creating and wearing perfume. Maison Francis Kurkdjian has a very selective distribution network in more than 45 countries over the world within the ultra-premium segment of the market.

Job responsibilities:
Role description

The main responsibilities will be the following:
- Design, implement and track training programs in line with HQ guidelines and adapt the strategy to retailer/people specific environment;
- In coordination with the Retail Manager,



the Training Manager is proactive in recommending specific trainings to improve the retail performance (both concerning soft & hard skills topics);
- Adapt the training modules and be creative in inventing new ways to deliver training;
- Leverage knowledge of competitor training and retail/consumer trends;
- Deliver training programs with the appropriate modules and allocate team resources appropriately;
- Implement ad hoc training paths for MFK retail staff (including masterclass, internal events and canvass)
- Liaise with commercial and marketing teams to offer both an adapted expertise program as well as on-going novelty training;
- Measure and monitor sell out team performance following training actions.

Profile:
Person Specification
- High level of competence in presentation, excellent communication skills
- Customer oriented with a focus on sales KPIs
- Advanced understanding of training methods and strong experience in training including delivery (experience within the cosmetic industry a

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