07 set - Italia
Globus Medical
Position Summary
Our rapidly growing Medical Robotics and Imaging division is seeking an experienced Field Service Engineer (FSE) to provide technical expertise and regional operational support across EMEA. This role combines hands-on field service responsibilities with coordination, technical leadership, team support, and oversight of assigned field service activities.
The FSE will be responsible for the installation, preventive maintenance, troubleshooting, repair, and ongoing support of complex medical robotics and imaging systems. The role will ensure the highest standards of quality, regulatory compliance, customer satisfaction, and service delivery, while supporting consistency and operational excellence across the wider field service team.
The successful candidate will be a self-motivated, solutions-focused professional who is comfortable working independently in a fast-paced environment while also providing technical guidance, mentoring, and support to colleagues.
This position operates under a flexible working model,
providing schedule flexibility while guaranteeing a 40-hour working week.
Flexible daily start and finish times based on customer and business requirements.
Guaranteed 40 hours per week.
Working hours driven by service demand, travel requirements, and workload priorities.
Requires a high level of ownership, accountability, organisation, and time management.
Suited to experienced, self-directed professionals who can effectively manage their own workload.
Key Responsibilities
Act as a technical subject matter expert, providing regional operational support to Field Service Management while maintaining a strong hands-on field service presence.
Coordinate FSE scheduling, workload allocation, and resource planning across the assigned region.
Provide technical and administrative support for assigned work orders and field service activities.
Act as a quality control point of contact for field tools, processes, documentation, and service execution.
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