Non-conformity Cell Team Leader

07 set - Savigliano
Alstom

Req ID:502562

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Non-conformity Cell Team Leader

PURPOSE OF THE JOB
- Monitor the process of non-conformities on purchased parts from ERP containment to purchase order placement and through all the reverse logistics flow.
- Manage and animate the NCR cell team

MAIN RESPONSABILITIES

Tasks
- Manage the Non-conformity Cell Team and take over the escalated topics
- Adapt capacity vs charge
- Manage the budge
- Develop the standards processes and tools for the NCR cell
- Animate the performance and define adequate KPI’s
- Insure the good performance of the following:
- Reduce the backlog of NCR to be sent to the suppliers to the minimum




- Perform the stock movements (restrictions, transfer, scrap)
- Place and monitor NCR orders for new parts, warranty, repairs in ERP (GSI), follow up quotations and lead times
- Ensure lead times are respected for repair orders
- Manage the reverse logistics back to the supplier with the outbound shipment team
- Prioritize urgencies according to production lines needs and challenge material planners when a NC generates a missing part
- Ensure accuracy of NCR purchase orders to reduce the risk of good reception discrepancies
- Animate daily, weekly and monthly meetings with the involved stakeholders
- Reports state of blocked stock to Material Management
- Train the team and install multi competencies skills
- Participate to audits, APSYS

Relevant KPI
- Volume of issued and closed non-conformities
- Time of replenishment (time between declaration of defect and availability of replacement part on the line)
- Lead time of no

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