Customer Service Representative

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7onwre

Job Description
- Job Title: Customer Service Representative (Fixed-Term Contract - 12 Months)
- Req ID: 47635
- Job Location (Short): Pessano Con Bornago, ITA
- Employment Type: Tempo pieno
- Segment: Danfoss Power Solutions Segment
- Job Category: Administration
- Work Location Type: On-site

The Impact You'll Make:
Are you ready to grow in a dynamic, customer-oriented environment where your contribution makes a difference? Join Danfoss and become part of an innovative and collaborative team.

Danfoss Power Solutions is looking for a Customer Service Representative (Fixed-Term Contract - 12 Months) to support our industrial customers, structured OEMs, and partners across the EMEA region. In this role, you will ensure that all customer needs are met, contributing to an excellent customer experience.

What You’ll Be Doing:
- Answer customer inquiries related to pricing, product availability, and order status, ensuring accurate and timely communication.
- Monitor the customer order book, proactively identifying and communicating potential issues or deviations.




- Drive customers to follow Danfoss order management standards and encourage accurate order forecasting.
- Lead discussions on product allocation or delivery escalations, coordinating with internal stakeholders to secure solutions.
- Support cash collection activities when requested by Credit Management.
- Collaborate closely with Sales, Logistics, Fulfillment, and Warehouse teams to ensure seamless execution and customer satisfaction.
- Contribute to a proactive, high-quality customer service culture focused on continuous improvement and reliability.

What We're Looking For:
- Educational background in Administration, Economics, or related fields.
- Experience in customer service roles, preferably within international and complex organizations.
- Knowledge of SAP (SD / MM) or similar CRM systems; experience with Salesforce is a plus.
- Good command of Microsoft Office (Excel, PowerPoint, Outlook).
- Attention to

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7onwre