07 set - Milano
Agilent Technologies
Job Description
Start your career with purpose –Customer Support Engineer (GC Instruments)
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek – so they can do what they do best: improve the world around us.
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About The Role
As a Customer Support Engineer , you’ll be part of a team that helps scientists and technicians solve real-world problems using Agilent’s Gas Chromatography (GC) instruments . You’ll receive comprehensive training and mentorship to develop your technical and customer service skills, while working hands-on with cutting-edge technology in laboratories across Sweden.
What You’ll Do
Install & Maintain GC Instruments: Perform on-site installation, preventive maintenance, upgrades, and repairs.
Support Customers: Deliver training and guidance to help users get the most out of their GC systems.
Collaborate Across Teams: Work closely with service managers, sales teams, and product specialists to meet customer needs.
Stay Organized: Manage service documentation, scheduling, and reporting with accuracy.
Provide Feedback: Share insights from the field to help improve products and services.
What We’re Looking For
A recent graduate (Bachelor’s, PhD or Master’s, max 2 years ago) in Chemistry, Chemical Engineering, Life Sciences, or a related field.
Passion for technology, analytical instrumentation and customer service.
High problem-solving capability, coupled with strong curiosity.
Strong communication skills and a proactive mindset.
Willingness to travel across Italy for on-site support.
Good Knowledge of English
Why Join Us?
Be part of a global leader in analytical instrumentation.
Get hands-on experience with advanced GC technologies.
Work in a collaborative, mission-driven environment.
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