07 set - Vittuone
Tesla
What To Expect
At Tesla, our Service Managers are the front-line leaders of our Service operation. In this role, you will be responsible for delivering an exceptional service experience to our customers, developing team members, managing day-to-day operations, and ensure Tesla Service meets the needs of our customers as well as our employees. We hire leaders who want to run a service business and be a part of our critical mission to accelerate the world’s transition to sustainable energy.
Our Service Managers consistently deliver excellent results across all aspects of the business; customer satisfaction; people leadership; operations; and financials. To succeed at Tesla, you must be energetic, highly organized, and lavoro da remoto as well as having a passion for true leadership and our brand.
What You'll Do
People: Our Service Managers are people developers, thus should possess the ability to inspire We expect you to be 100% committed to the success of your team, and actively involve yourself in your team members’ growth and development.
Your team will look to you to set the standard for open communication, active problem solving, and a positive work environment. We will look to you, and your ability to coach and teach, to build a team of top talent and mentor the next generation of Tesla leaders. Our Service Managers are the coaches of their teams – you must provide regular coaching and feedback, and have a deep knowledge of your team’s strengths and opportunities. You will have Supervisors reporting to you that are early in their people management careers, and you will act as a coach and a mentor to grow and develop them to be successful in their roles. You will be responsible for leading change and inspiring your team every day
Customer focused: Our customers are changing the world, and it is your responsibility to exceed their expectations of what a service experience should be. We expect you to exude energy and enthusiasm not only by going above and beyond fo
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