07 set - Latina
Jll
JLL supports the Whole You, personally and professionally.
JLL supports the Whole You, personally and professionally.
Operations Coordinator
Work Dynamics - Life Sciences Account
MAIN TASKS
- Monitor KPIs at regional and country levels
- Track Planned Preventative Maintenance delivery and compliance
- Oversee Annual Audits & Inspections with timely corrective action closure
- Monitor reactive service requests across all priorities
- Track energy and sustainability plan implementation
- Ensure comprehensive data population for assets and contracts
- Manage data accuracy for work orders and preventive maintenance
- Coordinate maintenance planning and execution per contract requirements
- Maintain system integrity for accurate reporting
- Oversee contract-based maintenance schedule integration
- Monitor consolidated compliance programs (FM Global, MSS, FCA, BSP, Legionella)
- Conduct quarterly risk reviews and address deficiencies, Generate forecasts and budget planning
- Ensure high-priority compliance standards for key clients
- Monitor contractual compliance and corrective action status
- Ensure MSA requirement delivery, Manage service request workflows and escalations
- Assist with Change Request processes, Verify KPI and SLA achievement
- Identify performance issues with root cause analysis
- Collaborate with Regional Leadership and Country Teams
- Develop improvement programs and initiatives
- Create comprehensive trend and action reports, Ensure timely resolution of outstanding matters
- Build relationships with regional service partners, Collaborate with Performance Managers across regions
- Work with Regional Directors and FM teams on optimization
- Propose global system and process improvements, Support cross-functional performance targets
EXPERIENCES
- 3-5+ years in facilities management, performance management, or operations
- Proven KPI monitoring and performance improvement track record
- Large-scale service contracts and MSA experience
- CAFM systems ex
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