07 set - Lombardia
HYXI
pstrongTechnical Support Engineer – Italy /strong /ppstrongLocation: /strong Italy (Remote) /ppstrongEmployment Type: /strong Full-time /ppstrongExperience Level: /strong Entry-level / Early Career /ppbr / /ppstrongAbout the Role /strong /ppHYXi is looking for a motivated Technical Support Engineer to support our growing business in Italy. This position is open to recent graduates and early-career professionals who are passionate about renewable energy and want to develop their expertise in solar and energy storage technologies. /ppYou will provide technical support for HYXi’s product portfolio, including microinverters, balcony energy storage systems, residential energy storage systems, and commercial industrial energy storage solutions. /ppbr / /ppstrongKey Responsibilities /strong /pulliProvide remote and on-site technical support to customers, installers, distributors, and sales teams in Italy. /liliSupport product installation, commissioning, configuration, troubleshooting, and after-sales service. /liliDiagnose technical issues and coordinate with HYXi’s RD and product teams in China to deliver effective solutions. /liliConduct product and technical training for customers and partners. /liliPrepare and localize technical documents, FAQs, troubleshooting guides, and training materials. /liliCollect customer feedback and field information to support product improvement. /liliAssist with technical demonstrations, exhibitions, customer visits, and pilot projects.
/liliMaintain clear records of technical cases and follow up until issues are resolved. /liliTravel within Italy when required. /li /ulpbr / /ppstrongRequirements /strong /pulliBachelor’s or Master’s degree in Electrical Engineering, Electronic Engineering, Energy Engineering, Automation, Renewable Energy, or a related discipline. /liliRecent graduates are welcome to apply; graduates from Politecnico di Milano or other relevant technical universities are particularly encouraged. /liliNative or bilingual proficiency in Chinese. /liliProfessional proficiency in Italian, with the ability to use Italian as a working language. /liliWorking proficiency in English is preferred. /liliBasic understanding of photovoltaic systems, power electronics, batteries, inverters, or energy storage systems is an advantage. /liliStrong analytical, troubleshooting, and communication skills. /liliWillingness to learn and develop in the solar and energy storage industry. /liliAbility to work independently in a remote environment and collaborate with international teams. /liliWillingness to travel; a valid driving licence is preferred. /li /ulpbr / /ppstrongWhat We Offer /strong /pulliA remote working arrangement based in Italy. /liliStructured product and technical training. /liliExposure to advanced solar and energy storage technologies. /liliOpportunities to work with international customers and cross-functional teams. /liliA clear development path within a rapidly growing global renewable energy company. /liliCompetitive compensation and benefits. /li /ulpbr / /p
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