Host/Hostess
Pubblicato il 07-09-2026 - Zuma Restaurants in Italia
join Zuma
Host/Hostess, Rome
the secret ingredient is the people.
Zuma was born from an obsessive passion for Japanese cuisine and a determination to do it differently. we still embrace that energy today. we're looking for a Host/Hostess to join us in Rome , someone who brings that energy to every service, takes pride in their craft, and helps create the atmosphere Zuma is known for.
our teams are what make a Zuma feel like a Zuma, wherever in the world it is.
about the role
as a Host/Hostess at Zuma, your role is to ensure a seamless guest experience by delivering warm welcomes, managing reservations, and providing outstanding service that anticipates every need. be the face of Zuma and create exceptional first impressions
whatever your role, we expect you to honour the mastery of your craft.
what you'll do
- greet guests with a warm, professional welcome that sets the tone for their experience
- handle phone calls with courtesy and assist with inquiries or bookings
- manage reservations, confirmations, and bookings to keep the flow smooth
- keep the reception area spotless and inviting
- assist guests with requests, ensuring they’re guided to the right team or area
- communicate effectively during shift handovers to maintain a seamless operation
what we're looking for
Our ideal candidate embodies our values and brings:
- a genuine love for culinary experiences & a passion for Japanese cuisine
- proven experience as a Host/Hostess in a luxury high-volume restaurant
- an approachable, motivational leader who thrives in nurturing team talent
- adept at handling reservations, guest inquiries, and managing peak service times with ease
why you’ll love Zuma
at Zuma, training is built around getting better at your craft, learning from talented people and always pushing the standard higher. family meal is shared daily, and how we treat each other matters. and because Zuma is global, your career can move with you, from summer to winter or wherever the next opening