Retail Manager
Pubblicato il 07-09-2026 - UMAR PTE. in Modena
ph3Overview - Manager Beauty salon /h3pThe Salon and Retail Store Manager leads, monitors, and analyzes the daily operations of the SPA establishment under their care and is fully accountable for the store's performance and profitability. The Salon Store Manager cultivates a quality team and sustains a healthy, positive team environment that ensures service operations are delivered smoothly. /ph3Responsibilities and Duties /h3ulliLead the salon staff team in providing excellent services and maximizing salon profit /liliAchieving Sales and Gross Margin targets on a daily, weekly, monthly and annual basis /liliManage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures /liliTrain salon staff in both product and sales /liliMonitor and enforce skills/procedures, policy and health regulations /liliSchedule staff to ensure adequate coverage for the salon's needs /liliSet individual team member goals and objectives. Monitor staff performance and provide guidance for growth /liliResolve customer complaints and provide solutions to staff disputes /liliAccount for and report profits and expenses of the salon /liliPrepare and maintain sales,
inventory and customer reports /liliInventory management /liliKeep the salon clean and visually stimulating /liliTrack and review client retention data and adjust the company's service strategy as necessary /liliAssist in implementing marketing activities and carrying out a promotional calendar to increase sales productivity /li /ulh3Qualifications and Skills /h3ulliAbility to communicate in Russian language due to Russian speaking clientele salon practice is recommended but not required /liliExtensive customer service provider experience /liliAdvanced organizational skills to manage staff and salon operations /liliGeneral bookkeeping and business finance skills /liliExcellent communication and team leadership skills /liliDetailed knowledge of the beauty industry and customer needs /liliExpertise in basic and advanced nail techniques, including French manicures, airbrushing and gel manicures /liliKnowledge of cosmetology trends /liliUnderstanding of sanitation and sterilization standards /liliExperience in customer service /liliInterest and ability to continue learning about market standards and changes in trends /li /ulh3Physical Requirements /h3ulliAbility to stand on feet for long periods of time and move quickly to accomplish many tasks /li /ulh3Core Competencies /h3ulliPeople Skills - You are outgoing and have no problem striking up a conversation with complete strangers. You like working in a team environment where you help your peers and they help you! /liliDecision Making - You evaluate situations effectively and exercise good judgment when making decisions. /liliPassion for excellent customer experiences- You love the SPA environment. You love being active, moving around, handling products, and making people look and feel great! /li /ul /p #J-18808-Ljbffr