07 set - Firenze
WW Talents
Luogo di lavoro: Milano
Work remotely in Greece while enjoying the Greek lifestyle.
Join an international Dutch Customer Support team and provide professional support to Dutch-speaking customers while working in a multicultural environment.
This opportunity is ideal for Dutch speakers already living in Greece as well as candidates looking to relocate to Greece. After the initial onsite period, the role offers the opportunity to work remotely from Greece, subject to the applicable remote-work requirements. This role is remote only in Greece and working from another country is not possible.
About the Role
As a Dutch Speaking Customer Service Representative, you will provide professional customer support in Dutch and English, helping customers with their questions, requests and issues.
You will work as part of an international Customer Support team, using your communication and problem-solving skills to deliver an excellent customer experience.
Key Responsibilities
- Provide professional customer support in Dutch and English.
- Handle customer inquiries, requests and complaints.
- Identify customer needs and provide accurate solutions.
- Resolve customer issues and elevate complex cases when necessary.
- Maintain accurate records of customer interactions.
- Follow customer service procedures and quality standards.
- Meet individual and team performance targets.
- Collaborate with an international and multicultural team.
- Deliver an excellent customer experience across every interaction.
Requirements
- Fluent or native-level Dutch (C1/C2).
- Fluent English.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Customer-focused and empathetic approach.
- Ability to work effectively in an international environment.
- Flexibility to work rotational shifts.
- Willingness to work onsite in Athens initially and subsequently transition to a remote work model from Greece.
Salary & Benefits
- €1,500gross per month
- Full-time employm
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