Business Consultant
Pubblicato il 07-09-2026 - Sita in Roma
Description External
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
PURPOSE
As a Business Consultant you will be a key component in the delivery of SITA's Airport Management Systems to our clients within the delivery and implementation team.
Using your expertise and in-depth knowledge of Airport Operations as well as being a Subject Matter Expert on SITA Systems you will:
- Work with clients to understand current business processes
- Provide focused consultancy to provide new ways to optimize the client's business using SITA Technologies
- Train client superusers and facilitate the configuration and setup of the SITA Systems
- Work with clients and 3rd party vendors to integrate SITA Systems in the local environment
- Conduct User Acceptance Tests
- Provide early-life support after go-live
- The role as business consultant includes up to 30% travel activities to customer sites.
KEY RESPONSIBILITIES
- Work with customers to provide consultancy services and advice to resolve key business issues within field of expertise
- Consultancy activities include capturing and prioritizing of customer needs and business requirements, re-design of business processes, building customer capabilities to achieve operational efficiencies in cost reduction and/or service