Retail Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7p3ybp

Overview - Manager Beauty salon
The Salon and Retail Store Manager leads, monitors, and analyzes the daily operations of the SPA establishment under their care and is fully accountable for the store's performance and profitability. The Salon Store Manager cultivates a quality team and sustains a healthy, positive team environment that ensures service operations are delivered smoothly.
Responsibilities and Duties
- Lead the salon staff team in providing excellent services and maximizing salon profit
- Achieving Sales and Gross Margin targets on a daily, weekly, monthly and annual basis
- Manage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures
- Train salon staff in both product and sales
- Monitor and enforce skills/procedures, policy and health regulations
- Schedule staff to ensure adequate coverage for the salon's needs
- Set individual team member goals and objectives. Monitor staff performance and provide guidance for growth
- Resolve customer complaints and provide solutions to staff disputes




- Account for and report profits and expenses of the salon
- Prepare and maintain sales, inventory and customer reports
- Inventory management
- Keep the salon clean and visually stimulating
- Track and review client retention data and adjust the company's service strategy as necessary
- Assist in implementing marketing activities and carrying out a promotional calendar to increase sales productivity

Qualifications and Skills
- Ability to communicate in Russian language due to Russian speaking clientele salon practice is recommended but not required
- Extensive customer service provider experience
- Advanced organizational skills to manage staff and salon operations
- General bookkeeping and business finance skills
- Excellent communication and team leadership skills
- Detailed knowledge of the beauty industry and customer needs
- Expertise in basic and advanced nail techniques, including French man

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7p3ybp