Regional Customer Operations Lead Life Sciences Impact

07 set - Sirone
Leica Biosystems

Leica Biosystems in Italy seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence with the local market, owning instrument order fulfillment, resolving escalated requests, and ensuring adherence to global standards while meeting local needs.
You’ll partner across Sales, Service, Contracts, Tenders, Supply Chain, Logistics and Finance to drive customer satisfaction, operational excellence and continuous improvement, with about 5% travel for workshops.

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