Operations Coordinator

07 set - Badia Al Pino
Butterfield & Robinson

JOB POSTING

Position:Operations Coordinator

Reporting to:Manager, European Trip Operations

Location:Arezzo, Italy

Term:Seasonal: March to October 2026

OVERVIEW

Butterfield & Robinson, one of the world’s leading travel companies, is hiring a talented Operations Coordinator to join our European Operations Team in Arezzo, Italy. Butterfield & Robinson’s continued success depends upon the seamless execution of our trips. The Operations Coordinator plays an important part in the preparation and execution of the highest possible quality trips from our Italian office.

This position has the following responsibilities:
- Provide support to European Trip Management team in making and confirming vendor bookings and related communications;
- Collaborate on the daily trip check-outs and check-ins for all trip materials and equipment;
- Provide general office support as required, including office reception, daily mail, courier, office equipment and supplies;




- Work with the rest of the team to support for the operations of our trips so that they are run with care required to delivery the highest quality experience to our travellers;
- Act as an Ambassador of B&R; to ensure that the office continues to cultivate the famous Butterfield & Robinson spirit in all its guides and staff;
- Be available for and encourage and effectively share communication and feedback from all Guides.
- Experience working in an administrative/office environment;
- A valid driver’s licence and ability to drive standard transmission vehicle;
- Experience working with MS Office suite (MSWord, Excel, Outlook and CRM);
- Post-secondary education;
- Extensive travel or knowledge of regions and countries where we travel;
- Fluency in English and Italian (both written and verbal);
- General knowledge of tour operations and the travel industry is an asset.
- Exemplary interpersonal skills, working with cross-cultural and geographically dispersed teams; excellent communicator, both written and verbal;
- Meti

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