07 set - Pomezia
Experian
Experian is hiring a Service Relationship Manager (SRM) to act as the client’s in-life single point of contact, ensuring a simple, consistent experience and driving CSI across journeys.
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You will oversee governance of SLAs/KPIs, coordinate across Market, Regional and Product teams, and lead service reviews to improve outcomes. xbvzest
The role requires 4–5 years of experience managing large-scale, multi-country implementations and a strong ability to analyze data, manage escalations, and elevate customer
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Per questa posizione sono disponibili opzioni di lavoro a distanza/a casa.
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