Regional Customer Care Leader for Life Sciences

07 set - Samarate
Leica Biosystems

Leica Biosystems is seeking a Customer Care Operations Lead to manage instrument orders, escalations, and regional delivery excellence in the Italy market. You will partner with commercial, service, and supply chain teams to uphold global standards while addressing local needs.
The role emphasizes continuous improvement, training, and customer satisfaction, with travel ~5% for workshops and strong collaboration across departments in a matrix environment.

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