07 set - Roma
Cross Border Talents
Locations: Portugal, Greece and Bulgaria.
Work Model: On-site
Required Languages: Italian + English
About the Role:
We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities:
1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
3. Escalate unresolved issues to appropriate internal departments when necessary.
Requirements:
1.
Fluency in Italian and English.
2. Customer-focused with a positive, empathetic, and professional attitude.
3. Basic computer literacy and comfort with CRM systems or support tools.
4. Must be a valid EU citizen and willing to relocate abroad.
Benefits
1. Competitive salary and performance bonuses.
2. Full relocation support for international candidates.
3. Meal and Transport Allowances.
4. Health Insurance.
5. Paid Leave Allowances.
6. Training and professional development opportunities.
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