07 set - Firenze
Cross Border Talents
Italian Customer Service Representative - Relocate Abroad
Florence, Metropolitan City of Florence, Italy
Job Openings Italian Customer Service Representative - Relocate Abroad
About the job Italian Customer Service Representative - Relocate Abroad
Locations:Portugal, Greece and Bulgaria.
Work Model: On-site
About the Role:
We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or BulgariaWe are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.
Responsibilities:
- 1. Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
- 2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
- 3.
Escalate unresolved issues to appropriate internal departments when necessary.
Requirements:
- 1. Fluency in Italian and English.
- 2. Customer-focused with a positive, empathetic, and professional attitude.
- 3. Basic computer literacy and comfort with CRM systems or support tools.
- 4. Must be a valid EU citizen and willing to relocate abroad.
- 1. Competitive salary and performance bonuses.
- 2. Full relocation support for international candidates.
- 3. Meal and Transport Allowances.
- 4. Health Insurance.
- 5. Paid Leave Allowances.
- 6. Training and professional development opportunities.
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