Senior Client Advisor

07 set - Romano di Lombardia
Ic Resources

Panerai Florence, Italy Metropolitan Area

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YOUR MISSIONAs a dedicated member of the Florence team, the Senior Client Advisor is the key role in achieving the boutique’s objectives and targets with a high level of autonomy.
As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.
HOW WILL YOU MAKE AN IMPACT?
- You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
- You will demonstrate a strong sales mindset and identify business growth opportunities
- You will ensure a tailor‑made Client and prospects follow‑up and maintain high quality service to your client portfolio




- You will support after‑sales clients with helpful solutions in accordance with Maison procedures
- You will become a brand ambassador and build a network of high potential clients

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
- With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
- With your innovative ideas and never‑ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
- With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
- Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.

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