Junior Customer Success Manager
Pubblicato il 07-09-2026 - Prime Insights in Genova
Junior Customer Success Manager
Remote | Global Team
About Us
Prime Insights is a Sweden-based technology company reaching millions of diverse users through our proprietary Market Research Panel. Our innovative technology supports our international community and gives our members a world-class survey-taking experience.
We specialize in the mobile games and digital entertainment space, helping our clients gain meaningful insights through online quantitative research. Our mission is to connect authentic members with our clients' market research surveys, delivering accurate feedback that helps shape the future of mobile games and beyond. Members are rewarded with incentives that ensure sincerity and engagement, making research impactful for all.
The Role
We are looking for a Junior Customer Success Manager who is energetic, proactive, and motivated to grow with us. This person will play a role in building strong relationships with our partners and ensuring smooth collaboration across projects. You'll be working in a dynamic, fast-paced environment where communication, problem-solving,
and data-driven decision-making are key.
We're looking for someone who is self-driven, takes full ownership, and thrives in a startup-like environment where not every process is fully established. You should be proactive, willing to figure things out independently, and eager to learn and grow.
What You'll Do
- Build and maintain positive relationships with partners, helping ensure a great client experience.
- Support new and existing clients and help guide them through our processes.
- Work with data and reports to understand performance and identify useful insights.
- Help identify opportunities to improve the client experience.
- Work closely with different teams to solve client-related questions and challenges.
- Learn and adapt to company tools, processes, technologies, and new topics.
- Take responsibility for your tasks and be proactive in finding solutions when challenges come up.