At TCC Global, we create innovative loyalty marketing solutions that drive customer engagement and strengthen brand loyalty for some of the world’s leading retailers. Our passionate team delivers exceptional results through precision execution, strong client partnerships, and seamless operational processes.

About The Role
As Group IT Head of Engineering , you will lead the organization’s global infrastructure strategy, driving the transition to a cloud-first environment while ensuring secure, resilient, and high-performing IT services across the business.
This is a strategic leadership role combining technical expertise, infrastructure transformation, team management, and operational excellence.
Key Responsibilities
- Lead the transition to a cloud-first infrastructure model, defining architecture and delivery roadmaps.
- Manage regional and global engineering and infrastructure programmes.
- Oversee the implementation and support of IT systems, cloud and hybrid services, databases, and networks.
- Ensure the security, resilience, and performance of the global IT infrastructure.

- Lead and develop the Engineering team, setting priorities and driving successful delivery.
- Manage infrastructure projects, ensuring delivery within agreed timelines, budgets, and quality standards.
- Coordinate engineering workloads, incident resolution, service requests, and project activities.
- Act as the main technical contact for infrastructure-related initiatives, collaborating with project, security, and IT leadership teams.
- Drive continuous improvement through the adoption of new technologies and operational best practices.
- Lead infrastructure transformation projects, including data centre migrations and cloud adoption initiatives.
- Oversee infrastructure lifecycle management, including monitoring, patching, upgrades, and maintenance.
- Manage technology vendors, managed service providers, and support contracts.
- Administer and maintain Microsoft 365, Microsoft Azure, Micr

Head of IT Infrastructure

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