Strategic Service Level Manager | 5-Year Contract

07 set - Napoli
NATO Communications and Information Agency (NCIA)

NCIA Naples is seeking a driven Service Level Manager to join CSU Naples, supporting CIS products and services across the Agency’s客户 base. The role focuses on availability, performance, risk management and contract governance in peacetime, crisis, and war environments, with responsibilities spanning from SLA/OLA creation to service improvement planning.
The position requires a Bachelor's degree in a related discipline and at least two years of Service Management experience, fluency in English,

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