07 set - Lumarzo
ABB
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Team LeaderYour Role and ResponsibilitiesIn this role, you will have the opportunity to play a critical role in ensuring customer satisfaction and loyalty in your assigned accounts. Each day, you will assist with customers’ technical requests and engage with colleagues to take care of any technical issues. You will also showcase your expertise by managing service contracts deliverables, on time delivery, customers’ requirements, and financial Key Performance Indicators (KPI), while keeping track of performance metrics and communicating progress to internal and customer stakeholders.- Work model: #LI-Hybrid In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:Delivering exceptional customer service and consistently exceeding customer expectations.Anticipating customer needs and proactively supporting assigned accounts through strong
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