Salesforce Administrator
Pubblicato il 07-09-2026 - Frette in Concorezzo
Descrizione dell'azienda
For over 164 years, Frette has crafted exquisite linens, blending Italian artistry with timeless luxury. Master artisans in Monza and Milan transform the finest fibers into creations of unmatched quality and elegance. Renowned for its signature finish, Frette has graced iconic destinations—from St. Peter’s Basilica to the Orient Express—while over 500 European royal families have slept beneath its sheets. Today, its legacy lives on in luxury hotels, private residences, yachts, and jets, remaining dedicated to outfitting the world’s most exceptional spaces.
Descrizione del lavoro
For our headquarters in Concorezzo (MB), Frette is seeking a skilled and detail-oriented Salesforce Administrator to support and enhance our Salesforce environment across Sales Cloud and Service Cloud. This role will be responsible for system configuration, user support, automation, and continuous improvement of business processes to drive sales efficiency and customer service excellence.
KEY RESPONSABILITIES:
- Administer and support Salesforce Sales Cloud and Service Cloud environments
- Manage users, roles, profiles, permission sets, and security settings
- Configure and customize objects, fields, page layouts, record types, and validation rules
- Build and maintain automation using Flow, workflow rules, and process builder
- Support sales processes including lead management, opportunity tracking, and forecasting
- Support service processes including case management, queues, SLAs, and escalation rules
- Create and maintain reports and dashboards for sales and service performance
- Troubleshoot system issues and provide end-user support and training
- Maintain data quality through data imports, deduplication, and governance best practices
- Collaborate with stakeholders to gather requirements and implement solutions
- Assist with integrations and third-party applications as needed
- Stay up to date with Salesforce releases and recommend enhancements
- Maintain d