07 set - Italia
RDN Cons
Location: Remote from Greece (relocation required)
Employment Type: Full-time
Languages Required: German (fluent), English (working proficiency)
Industry: Automotive Support Services
Position Overview
Our client delivers customer support services for a well-established automotive brand and is currently expanding its German-speaking support team.
This is an entry-level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.
Key Responsibilities
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Provide customer assistance in German via phone, email, and digital communication channels
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Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions
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Follow established procedures and service guidelines to ensure accurate and consistent support
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Document interactions and case details in internal systems
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Maintain quality standards and comply with operational requirements
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Escalate technical or complex matters to specialized teams when necessary
Candidate Requirements
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Fluent written and spoken German
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Good command of English (level B2)
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Strong communication and problem-solving skills
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Basic IT skills and ability to navigate support systems
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Willingness to relocate and reside in Greece
Employment Conditions
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Full-time employment contract
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Structured on boarding and paid training
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Relocation support package
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Benefits in accordance with local labor legislation
Equal Opportunity Statement
All applications will be assessed based on qualifications and role-related criteria.
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