07 set - Italia
RDN Cons
Work Setup: Remote position (work must be performed from Greece)
Relocation: Required – paid relocation package provided
Employment Type: Full-time
Languages: Spanish (fluent)
Position Description
Our client is seeking Spanish-speaking Customer Service Agents for a remote customer support role. This entry-level opportunity requires relocation to Greece, after which the role will be carried out remotely in accordance with operational requirements.
Key Responsibilities
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Support customers in Spanish via phone, email, and online communication channels
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Provide accurate information related to products or services
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Resolve customer inquiries by following established processes
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Record customer interactions and outcomes in internal systems
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Meet service quality standards and performance objectives
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Escalate unresolved cases to the appropriate support teams
Candidate Requirements
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Fluent written and spoken Spanish
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Good working knowledge of English (level B2)
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Previous customer service experience is not required
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Comfortable using computers and support tools
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Clear communication skills and problem-solving ability
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Ability to work independently in a remote environment
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Willingness to relocate and reside in Greece
Employment Offer
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Full-time employment contract
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Paid onboarding and training
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Remote working arrangement from Greece
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Paid relocation package
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Benefits in line with local labor regulations
Equal Opportunity Statement
All qualified applicants will be considered based on job-related criteria only.
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