07 set - Italia
RDN Cons
Work Location: Remote position (must be based in Greece)
Relocation: Required – paid relocation package provided
Contract Type: Full-time
Languages Required: Italian (fluent or native), English (intermediate level)
Position Summary
Our client is hiring Italian-speaking Customer Service Agents for a remote support role. This is an entry-level position that requires relocation to Greece, from where the role will be performed remotely in line with operational requirements.
Key Responsibilities
-
Handle customer inquiries in Italian via phone, email, and online channels
-
Provide accurate information related to products or services
-
Resolve issues following established procedures and service guidelines
-
Log customer interactions and outcomes in internal systems
-
Meet quality standards and productivity objectives
-
Escalate cases when resolution cannot be achieved at first level
Candidate Profile
-
Fluent written and spoken Italian
-
Working knowledge of English (level B2)
-
Previous experience not required; full training provided
-
Comfortable using computers and internal tools
-
Clear communication and problem-solving skills
-
Ability to work independently in a remote environment
-
Willingness to relocate and reside in Greece
Employment Offer
-
Full-time employment contract
-
Paid training
-
Remote work arrangement from Greece
-
Paid relocation package
-
Employment benefits in accordance with local legislation
Equal Opportunity Statement
All applications will be evaluated based on qualifications and role requirements, without discrimination of any kind.
08 set - Giugliano in Campania
HOTEL VOGUE
08 set - Potenza
Altro
08 set - Sassari
Altro
08 set - Milano
Pricewaterhousecoopers