CHAPTER LEAD MICROSOFT DYNAMICS
Pubblicato il 07-09-2026 - Ariston Group in Milano
Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business.
We are looking for a Chapter Lead Microsoft Dynamics to drive the evolution of our CRM and customer engagement Microsoft platforms across all brands and markets. In this role, you will lead a distributed and international team of specialists, ensuring the successful design, delivery, and continuous improvement of Microsoft Dynamics 365 solutions (Service, Marketing, Sales) and the broader Microsoft ecosystem. You will act as a technical and functional leader, bridging business strategy and digital execution, while accelerating innovation through the adoption of Microsoft’s latest AI and data platforms.
Responsibilities
Lead, mentor, and develop a cross-functional, international chapter of Dynamics 365 analysts, developers, and specialists, fostering a culture of collaboration, continuous learning, and knowledge sharing
Drive the end-to-end architecture, design, and evolution of Dynamics 365 (Service, Marketing, Sales) solutions
Act as the prim