07 set - Milano
Ariston Group
Ariston Group is a global leader in sustainable thermal comfort that offers a unique, extensive range of solutions for climate comfort, water heating and air handling, as well as components and burners. Listed on Euronext Milan since November 2021, in 2024 the group reported over 2.6-billion-euro revenues, with over 10,000 employees, direct presence in 40 countries in 5 continents, 28 production sites and 28 research and development centers. The group demonstrates its commitment to sustainability through the development of renewable and high efficiency solutions, such as heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling and solar thermal systems. The group also stands out for its continuous investment in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Elco and Wolf, and brands such as Calorex, NTI, HTP, Atag, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and burners business. Reports To: ICT Microsoft Backend solutions
Position Overview:
As part of the Microsoft Back End team, you will be responsible for the design, configuration, and continuous evolution of CRM solutions based on Microsoft Dynamics 365, supporting Sales, Marketing, and Service processes. You will collaborate closely with business stakeholders and cross-functional teams, translating business needs into scalable and high-quality digital solutions, contributing to process digitalization, system integration, and the continuous optimization of the digital ecosystem.
Job Responsibilities
Lead the configuration, customization, and enhancement of Microsoft Dynamics 365 solutions across Sales, Marketing, and Service modules
Partner with Product Owners, Business Analysts, Developers, and key stakeholders to translate business requirements into effective technical solutions
Design, implement, and maintain integrations between Dynamics 365 and enterprise plat
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