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Leica Biosystems, a Danaher operating company, seeks a Customer Care Operations Lead to bridge the Global Customer Care Centre of Excellence and local markets. You will own order fulfillment, resolve escalated requests, and ensure interactions meet global standards and local needs.
You will collaborate with Sales, Service, Contracts, Tenders, and Supply Chain to remove barriers, drive customer satisfaction, and lead training and process standardization across teams. Travel is expected to ~5%.
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