Operations Support Manager
Pubblicato il 07-09-2026 - Alstom Gruppe in Italia
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. The Candidates support the Operation Manager by managing the operational activities inside BU and transversal through different Area/Depots particularly in the following responsabilities: Drive Operational Excellence & Digital Transformation Lead operational improvement initiatives across depots and business units, promoting digitalization, smart tools adoption, process standardization, and continuous improvement methodologies (Kaizen/APSYS). Monitor Performance through KPI Management Define, track, and enhance operational, financial, and managerial KPIs, ensuring data-driven decision making, fleet performance optimization, and achievement of availability, reliability,
safety, and quality targets.
Standardize Processes, Systems & Tools Ensure effective use of ERP and maintenance management systems, harmonize operational processes, standardize tools and reporting practices, and support data quality and governance across sites. Manage Stakeholder, Supplier & Customer Relationships Act as a key interface with customers, suppliers, subcontractors, and internal functions, leading operational reviews, coordinating improvement plans, and supporting technical and commercial discussions.
Support Business Development & Cost Optimization Participate in bid and tender activities, assessing operational requirements, contractual obligations, resource capacity, and cost efficiency to support profitable business growth. Lead Cross-Functional Coordination & Governance Coordinate multidisciplinary teams, facilitate operational meetings, drive problem-solving and correct