English Customer Experience Advisor

07 set - Italia
Ferragamo

Embrace the opportunity to enhance the Customer Experience.

We’re redefining luxury fashion.
All with an unwavering passion for Italian craftsmanship.

In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. You will join us in our store in Serravalle as a Full-Time Client Advisor , reporting directly to Store Management.

Transform each client experience into magical moments, building authentic, long-term bonds with them
Demonstrate deep understanding of luxury clients’ desires, needs, and expectations
A caring, authentic, and trusted approach as a client advisor, with a genuine passion for style and luxury fashion.




Experience in luxury retail or a similar client-facing role.
Fluency in Italian and English is essential ; knowledge of an additional language is an advantage.
Ability to develop meaningful client relationships using CRM tools and initiatives.
Compensation & Agevolazioni
Ticket restaurant provided
Employee Discount Program

At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation.

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