Customer Distributors Operations Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7putvb

Manage customer requests post-acquisition processes, ensuring quality and results-oriented execution

Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa occasione, riportate di seguito.

Carry out activities related to the Social Bonus

Support data collection for Authority investigations

Handle customer complaints, requests, and inquiries in a back-office setting

Manage core business activities, including On-Condition Updates, with full ownership

Develop new processes and services on the Integrated Information System (SII)

Perform analyses and KPI calculations to support internal functions and data-driven decision-making

Contribute to compliance initiatives and continuous improvement efforts

Requirements

Experience in distributors processes and customer management

Familiarity with the regulations governing relationships with Acquirente Unico and DSO's

3–4 years of experience in the Energy sector or in consulting

Strong analytical and problem-solving skills

Advanced MS Office proficiency

Familiarity with Salesforce and Power-BI





Effective written and spoken English communication

Growth-driven team-player approach, empathy, collaboration, and knowledge sharing

Core Competencies
Demonstrates expertise in customer management and data analysis within the Energy sector, with a focus on compliance and process improvement. xysqume Proficient in utilizing tools like Salesforce and Power-BI to drive data-driven decision-making.

Highest-signal resume keywords

Customer Management

Data Analysis

Energy Sector Experience

Salesforce Proficiency

Advanced MS Office Skills

Hard Skills

Data Collection

KPI Calculation

Process Development

Analytical Skills

Problem-Solving

Soft Skills

Effective Communication

Team Collaboration

Empathy

Knowledge Sharing

Industry Keywords

Distributors Processes

Acquirente Unico Regulations

DSO Relationships

Compliance Initiatives

Continuous Improvement

Tools & Technologie

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7putvb