Training Development Coordinator
Pubblicato il 07-09-2026 - Ermenegildo Zegna Holditalia in Milano
ABOUT ZEGNA
The global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.
YOUR MISSION IN THIS ROLE
As Training Development Coordinator , based in Milan, you will bring your unique strengths to the Global Retail Capabilities & Content Development Team , helping us to improve individual and organizational performance by the organization, identifying training needs, developing annual training programs, assessing the organization’s strengths and weaknesses, creating instructional materials,
offering structured learning experiences, and evaluating effectiveness of training programs. You’ll work closely with your team to drive meaningful results and shape the way we work and grow.
More specifically you will:
- Collaborate with internal departments (Regional Trainers, Retail Functions, Marketing, VM, HR) and external (graphic artists, suppliers…) to create tools and procedures for consistent training deployment across markets
- Manage the rollout of the global e-learning training programs by supporting local teams
- Monitor the effectiveness of the trainings through assigned KPI’s and metrics
- Develop and create Global and local Retail Training frameworks (modules, guidelines, activities, workshops, eBooks, teaching guides…) for the seasonal collection, selling ceremony, capsules, and induction tools
- Identify learning needs through various analyses including; sales staff performance, job roles, surveys, mar