Technical Support Specialist

07 set - Cinisello Balsamo
Olive

Who we are?

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Olive Systems is a one-stop custom software development company headquartered in Herzliyya. With a pool of 100+ top-notch engineering resources, we help CxOs of VC-backed startups and fast-growing tech companies in Israel to custom build software engineering teams packed with top-tier talent.

Who we are?
Olive Systems is a one-stop custom software development company headquartered in Herzliyya. With a pool of 100+ top-notch engineering resources, we help CxOs of VC-backed startups and fast-growing tech companies in Israel to custom build software engineering teams packed with top-tier talent.

Why us?
We Realize That One Of The Most Crucial Things For Developers — Adequate Client And Fascinating Project. So We Qualify Our Clients To Make Sure That They

have an idea that they believe will make the world a better place;

think long-term and looking for a trusted-tech partner;

want to rely on and avoid micromanaging.





Job Description
We are looking for a Technical Support Specialist on behalf of our partner, RISCO. RISCO is a global leader in smart security solutions, providing advanced intrusion detection systems, cloud-based security platforms, and integrated monitoring technologies for residential, commercial, and enterprise customers worldwide. The company is looking for a Technical Support Specialist to provide after-sales technical support for Smart Home and Smart Building automation solutions, working closely with partners, installers, distributors, and customers across the Italian market.

Responsibilities

Provide technical support and remote diagnostics to resellers, distributors, installers, system integrators, and end users

Analyze technical issues and deliver effective troubleshooting solutions

Support the deployment, configuration, and maintenance of smart home, building automation, networking, and security s

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