08 set - Milano
Jobtailor
Requirements
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Solid knowledge of Customer Operations processes within the energy & utilities sector
Strong analytical and problem-solving skills
Understanding of the business context and ARERA-regulated framework
Ability to synthesize complex information for different stakeholders
Proficiency in MS Office (Excel, Access, PowerPoint)
English as an additional skill
Growth- and innovation-oriented mindset
SQL or other programming languages are a plus
Core Competencies
Demonstrates strong analytical and problem-solving capabilities within Customer Operations processes in the energy and utilities sector, with a focus on data consistency and effective collaboration. Proficient in managing billing data and understanding ARERA-regulated frameworks to drive continuous improvement and innovation.
Highest-signal resume keywords
Customer Operations Processes
Analytical Skills
Problem-Solving Skills
MS Office Proficiency
ARERA-Regulated Framework
Hard Skills
Data Management
Billing Data Monitoring
SQL
Data Analysis
Tariff Charge Allocation
Soft Skills
Growth-Oriented Mindset
Effective Collaboration
Information Synthesis
Industry Keywords
Energy Sector
Utilities Sector
Digitalization
Performance Management
Corporate Information Systems
Tools & Technologies
MS Excel
MS Access
MS PowerPoint
Manage discrepancies between inbound and outbound cycles by aligning supply points, volumes, and amounts
Drive xysqume corrective actions using an analytical, data-driven approach
Monitor and update billing data, commercial master data, and RCU
Oversee correct allocation of tariff charges to the billing system
Identify and manage high-consumption gas delivery points outside the TIF scope
Verify data consistency requested by other departments across corporate information systems
Contribute to continuous improvement, digitaliza
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