Program National Test Center Coordinator, Vicenza

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7pzerj

Job Ref:
10015708

Location:
Vicenza-Italy

Category:
Advising and Enrollment

Type:
Tempo pieno

Program and National Test Center Coordinator (PNTCC or PN)

UMGC Europe

Location: Vicenza, Italy

Overseas Contingent III, (100% FTE, Full-Time), Grade 003

The Program and National Test Center Coordinator serves as the on-site University of Maryland Global Campus representative responsible for providing academic, administrative and testing support services, community outreach, and customer relations management. The Program and National Test Center Coordinator is a front-line staff member that provides the best possible services to current and prospective students and engages as a team member. This position reports directly to the Site Lead (SL), and if no Site Lead is assigned to the site, to the Assistant Director (AD). The Program and National Test Center Coordinator must work effectively with the AD and the Regional Director (RD), local Program Coordinators and staff, education center personnel, faculty, administrative staff, and the military community at large.



There will at times be site specific duties that differ from location to location. Occasional evening/weekend hours; travel may be required.

SPECIFIC RESPONSIBILITIES INCLUDE:
- Promote and support localized UMGC services to include hybrid classes, testing services, and university sponsored events as assigned at site(s).
- Provide operational and administrative duties as needed to ensure offices and test centers (if applicable) are properly maintained by test agency standards.
- Maintain and expand knowledge and proficiency with UMGC systems to include all customer relationship management (CRM) databases to include Salesforce, Peoplesoft, and other university sponsored systems.
- Document all student contact through UMGC's Customer Relations Management System and schedule appropriate follow-up activities
- Maintain a positive relationship with the Education Services Officer (ESO), Specialists/Counselors, mil

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7pzerj