Technical Support Specialist
Pubblicato il 08-09-2026 - Olive in Cinisello Balsamo
Who we are?
Olive Systems is a one-stop custom software development company headquartered in Herzliyya. With a pool of 100+ top-notch engineering resources, we help CxOs of VC-backed startups and fast-growing tech companies in Israel to custom build software engineering teams packed with top-tier talent.
Who we are?
Olive Systems is a one-stop custom software development company headquartered in Herzliyya. With a pool of 100+ top-notch engineering resources, we help CxOs of VC-backed startups and fast-growing tech companies in Israel to custom build software engineering teams packed with top-tier talent.
Why us?
We Realize That One Of The Most Crucial Things For Developers — Adequate Client And Fascinating Project. So We Qualify Our Clients To Make Sure That They
- have an idea that they believe will make the world a better place;
- think long-term and looking for a trusted-tech partner;
- want to rely on and avoid micromanaging.
Job Description
We are looking for a Technical Support Specialist on behalf of our partner, RISCO.
RISCO is a global leader in smart security solutions, providing advanced intrusion detection systems, cloud-based security platforms, and integrated monitoring technologies for residential, commercial, and enterprise customers worldwide. The company is looking for a Technical Support Specialist to provide after-sales technical support for Smart Home and Smart Building automation solutions, working closely with partners, installers, distributors, and customers across the Italian market.
Responsibilities
- Provide technical support and remote diagnostics to resellers, distributors, installers, system integrators, and end users
- Analyze technical issues and deliver effective troubleshooting solutions
- Support the deployment, configuration, and maintenance of smart home, building automation, networking, and security systems
- Maintain technical documentation and product knowledge resources
- Deliver technical training sessions for installers an