Job Description
We are looking for an Associate Sales Process Specialist to support our sales team through key administrative and operational activities, including quote generation, order processing and booking, and pre- and post-sales support. Join us and discover how safety testing and certification help make products and technologies safer around the world.
Responsibilities
- Support pre- and post-sales activities to ensure customers meet Test, Inspection and Certification (TIC) requirements and product or service adoption timelines.
- Work within established procedures and under supervision to prepare and share quotes using standardized pricing tools.
- Ensure customer follow-up activities are scheduled and support the conversion of quotes into orders.
- Support sales teams by performing administrative tasks, including but not limited to data management, documentation, and customer support activities.
- Connect customers with the appropriate UL personnel, including Account Managers, SEs/ISEs, delivery teams, and engineers, as needed.

- Track account history and gather data from internal systems, as requested by account owners and representatives, to support account planning and opportunity identification.
- Collaborate with internal teams to resolve customer inquiries and ensure customers receive accurate and timely information.
- Meet established timelines for pre- and post-sales activities.

Qualifications
- High school diploma or equivalent.
- Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and CRM systems.
- Up to 1 year of experience in sales support, customer service, administrative support, or a related field.
- Basic understanding of business and sales processes.
- Ability to learn and apply knowledge of UL Solutions' products and services to support quote generation and customer requests.
- Experience working with internal systems and managing data accurately.
- Strong communication, organizational, and administrative

Associate Sales Process Specialist

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