Distribution Service Engineer
Pubblicato il 08-09-2026 - Sungrow Europe in Varese
Distribution Service Engineer - Italy & Balkans
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Your mission
Welcome to Sungrow, we are happy you are with us now. This position is based in Italy. We offer an opportunity in the green-energy environment. Below are your tasks as a Distribution Service Engineer.
- Management of hotline / ticket system for distributors / installers / end users in region of Italy & the Balkans
- Training for distributors / installers in the related region
- Onsite troubleshooting with partner success manager in the related region
- Pre-sale customer visit with account manager in the related region
- FAQ / online courses making / recording and documenting for the related region
- Weekly / monthly / quarterly / annual report for the performance of the related region to the department center
Your profile
So, for your personal background, it would be great to have:
- BA or higher in electrical engineering or equivalent
- At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M; field. Job experience in inverter is preferred
- Passion, desire and motivation to succeed
- Language requirements: English and Italian at least C1 level. Additional Chinese is an asset
- Quick learner with desire to increase knowledge in the clean-tech industry
- Excellent skills in Microsoft Office
- Ability to work independently and focused in a dynamic, fast-paced environment
- 5%-10% working time may be on business travel between local market and EU department center
- Should you lack one or two of these, no worries, we are not looking for all-round perfectionist already
Why us?
This decade might be dominated by Covid‑19, but soon we will overcome that challenge. The true topic for this decade lies in energy
- Opportunities for Career advancement
- Premio payment based on pre‑agreed and signed KPI agreements
- A multinational team awaits you with lots of European and trans‑Europe exchange
- Possibility for technical and commercial