Sales Optimisation Advisor
Pubblicato il 08-09-2026 - Metgroup in Milano
As we continue to evolve our client portfolio and expand, MET Energia Italia is now looking for a talented Sales Optimisation Advisor, who will be contributing to the growth of the company in the Italian market.
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You will play a key role in developing and managing initiatives aimed at maximizing the value of customers acquired by MET Energia Italia within the Household segment, across both digital and agent-based sales channels. In this role, you will contribute to our daily operations through:
- Define the key requirements and overall strategy to establish a strong and valuable relationship with customers following the successful completion of the sales process (from welcome communications to cross-selling and broader customer monetization initiatives) and manage related development projects to ensure effective and timely execution
- Oversee daily operations aimed at enhancing customer value, reducing churn,
and increasing long‑term revenues, ensuring full alignment with SME and Household Sales, Operations, and Back‑Office teams
- Develop and implement an analytical framework to support data‑driven decision‑making and identify the most effective strategies to maximize customer value
- Support the CEO, CFO, Head of SME & B2C, and Head of B2C of MET Energia Italia in shaping the Digital Sales strategy within the broader company strategy, contributing to the definition of short- and long‑term targets and ensuring the availability of necessary resources
- Be active and ready to take on new challenges in other areas of MET should this become your desire
- Minimum 3 years in similar roles in other Energy (power and/or gas) companies
- Entrepreneurial, dynamic, and results-oriented mindset, with a strong drive to go the extra mile and a continuous improvement approach
- Ability to thrive in a high-profile, fast-paced