08 set - Milano
The Glamore Milano Duomo
As a Front Office Agent at The Glamore Mlano Duomo you will deliver excellence within our guest experience with every interaction. Ensuring our guests have a truly memorable stay though the experience you and our team provide.
Primary Responsibilities Include
Friendly and efficient check in and check out of the highest standard.
Answering all guest enquiries.
Providing information about the hotel and the local area to our guests.
Supporting the rest of the Front of House team to provide an excellent welcome and departure experience for all of our guests and visitors.
Requirements
The ideal candidate has a higher degree, preferably in Tourism, Hospitality Management or Business Administration. She/he has developed at least 3 years of experience as Front Office Agent in Five-Star Hotels.
What You Bring
Very good command of English and Italian (spoken and written)
General knowledge of hotel departments
Warm, genuine and approachable character
Previous face-to-face customer service experience
The care to deliver truly memorable experiences for our guests
Knowledge of Opera Cloud PMS will be considered a plus
Able to work a flexible schedule, including weekends and holidays
Applicants must have eligibility to work in Italy.
What We Offer: fixed term or open-ended contract depending on the level of experience
08 set - Ferrara
Amilon
08 set - Canova
AxL Spa – ALTI PROFILI
08 set - Teramo
Colombini Group
08 set - Sandrigo
Altro