Senior Customer Care Representative

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7qbp8t

Questa posizione è in Satispay Il processo di selezione sarà interamente gestito Satispay.
-- About us Traditional banking has never really given you control over your financial life.
Satispay exists to change that: to empower people through finance.
That means making financial services easy and accessible for over 6.5M users.
We started with payments, then benefits, investing, cards... and we're not done.
Not even close.
We follow the same logic every time: find a real problem, solve it properly, then look for the next one.
The destination?
To build the most loved financial platform in the world.
If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way.
And together, you'll build something worth being proud of.
What you'll be doing As our Senior Customer Care Specialist, you'll manage complex multi-channel cases, driving continuous improvements to our processes and keeping our customer experience standards exceptionally high.
Here's what that looks like in practice: Complex Ticket

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7qbp8t