08 set - Italia
RDN Cons
Work Setup: Remote position (work must be performed from Greece)
Relocation: Required – paid relocation package provided
Employment Type: Full-time
Languages: Spanish (fluent)
Position Description
Our client is seeking Spanish-speaking Customer Service Agents for a remote customer support role. This entry-level opportunity requires relocation to Greece, after which the role will be carried out remotely in accordance with operational requirements.
Key Responsibilities
- Support customers in Spanish via phone, email, and online communication channels
- Provide accurate information related to products or services
- Resolve customer inquiries by following established processes
- Record customer interactions and outcomes in internal systems
- Meet service quality standards and performance objectives
- Escalate unresolved cases to the appropriate support teams
Candidate Requirements
- Fluent written and spoken Spanish
- Good working knowledge of English (level B2)
- Previous customer service experience is not required
- Comfortable using computers and support tools
- Clear communication skills and problem-solving ability
- Ability to work independently in a remote environment
- Willingness to relocate and reside in Greece
Employment Offer
- Full-time employment contract
- Paid onboarding and training
- Remote working arrangement from Greece
- Paid relocation package
- Benefits in line with local labor regulations
Equal Opportunity Statement
All qualified applicants will be considered based on job-related criteria only.
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