08 set - Italia
Virtual
Key Responsibilities
- Provide end-user support (Level 1 and basic Level 2) via ticketing system
- Install, configure and troubleshoot Windows client devices
- Manage user accounts and permissions (Microsoft 365, Active Directory)
- Support onboarding/offboarding processes (users and devices)
- Configure and support mobile devices (iOS and Android)
- Maintain IT documentation and knowledge base
- Support and guide junior Help Desk resources
09 set - Milano
CGT - Compagnia Generale Trattori
09 set - Bologna
Vertiv
09 set - Ravenna
BIP
09 set - Livorno
BIP